1. Introduction
We at Pitch Blanc, a brand by Atuvis, are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to it.
We process your data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
 

2. Name and Contact of the Data Controller
Pitch Blanc
A brand by Atuvis
Hannes Werthmann
Im Häldle 27
70327 Stuttgart
Germany
Email: info@pitchblanc.com
 

3. What Data We Collect
We collect and process the following categories of data:

• Contact details (e.g., name, email address, shipping address)

• Order and payment data (e.g., billing details, product selections, order history)

• Website usage data (e.g., IP address, browser type, pages visited)

• Messages via contact form or email

We do not knowingly collect data from children under 16.
 

4. How We Use Your Data
We use your personal data for the following purposes:

• To fulfill and deliver your orders

• To respond to your inquiries or requests

• To send transactional emails (order confirmations, shipping updates)

• To improve the user experience on our website

• For analytics and performance monitoring (e.g. via cookies or tools like Google Analytics)

• To comply with legal obligations (e.g. tax or accounting regulations)

 

5. Legal Basis for Processing
According to Art. 6 GDPR, we process your data only if:

• You have given us your consent (Art. 6(1)(a) GDPR)

• The processing is necessary to fulfill a contract (Art. 6(1)(b) GDPR)

• We are legally obliged to process data (Art. 6(1)(c) GDPR)

• We have a legitimate interest (Art. 6(1)(f) GDPR), such as improving our website or securing transactions

 

6. Third-Party Services
We work with selected service providers to fulfill and process orders:

• Print-on-demand providers (e.g., Printful, Gelato, or similar)
  These providers receive the necessary data (name, address, product selection) to produce and deliver your order.

• Payment providers (e.g., PayPal, Stripe)
  Payment data is handled directly by the respective provider and is subject to their privacy policies.

• Analytics providers (e.g., Google Analytics)
  We may use cookies and tracking tools to understand how visitors interact with our site.

All third-party providers are carefully selected and GDPR-compliant.
 

7. Data Retention
We store your personal data only as long as necessary for the intended purpose or as required by law (e.g. tax obligations of up to 10 years for invoicing data).
8. Your Rights
You have the following rights regarding your personal data:

• Right to access (Art. 15 GDPR)

• Right to rectification (Art. 16 GDPR)

• Right to erasure (Art. 17 GDPR)

• Right to restriction of processing (Art. 18 GDPR)

• Right to data portability (Art. 20 GDPR)

• Right to object (Art. 21 GDPR)

• Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at info@pitchblanc.com.
 

9. Cookies
We use cookies to optimize your experience on our website. You can manage or disable cookies via your browser settings. Certain functions may not work properly without cookies.
A cookie banner or consent manager may be used to manage preferences on first visit.
 

10. Data Security
We implement industry-standard measures to protect your data from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.
 

11. Changes to This Policy
We may update this privacy policy occasionally to reflect changes in law or services. The current version is always available at: www.pitchblanc.com/privacy-policy